Pechiv Care Services is committed to ensuring your privacy is protected in accordance with UK legislation.

Privacy Notice

We are a private healthcare company. We believe in the personal touch and giving you a personal service. We care for the people entrusted to us and feel passionately about the services we provide.

Our team of dedicated, compassionate and friendly care workers are committed to providing support with dignity and respect and are trained in all aspects of companionship and care. From simple tasks to complex care services, we can support you and your loved ones to feel safe, happy and comfortable, knowing that we are here to help.

About This Privacy Notice

  1. Our Privacy Notice functions accordingly to any personal data received or given to us that will be processed through the company’s systematic procedure. Please carefully read your rights and policies for further understanding.
  2. We strongly protect and respect all clientele information and privacy. Your privacy is of the most importance to us, and we promise to never release details to any third parties for mailing or marketing purposes.
  3. It is in your right to withdraw any consent given to us at any time, just by your service provider. If you do withdraw your consent, we will be unable to provide Services to you or process your application to register for Services and we may still be able to process some of the data that you have provided to us on other grounds.
  4. If there is any un-satisfaction with the actions of process towards your personal data, then please contact the service provider. It is also in your right to make a complaint to the relevant Supervisory Authority (in most cases under this notice the relevant Supervisory Authority will be the Information Commissioner’s Office). Address:  Wycliff House, Water Lane Wilmslow, Cheshire SK9 5AF

Tel: 0303123111   Fax:01625524510

Collection Of Information:

  1. Personal information is usually received through the completion of data forms provided to you. Information can also be received through mobile phone, e-mail, website or other ways of arranging to receive any Services through our Office. The information you give us may include your name, address, e-mail address and phone number, date of birth, and bank detail information.
  2. Information we collect about you. We may also automatically collect the following information:
  3. Details about the Service requested, for example, appointment dates and times, the amount charged, any ratings you submit about us to any organisations such as CQC and Social Services.
  4. Call data of any call with our Office in connection with facilitating the Services.
  5. Information about your visit such as the details of the services received.
  6. Information about where you are on the internet (e.g. IP address), your browser type, the country and telephone area code where your computer is located and your login information if this is relevant.
  7. Information we receive from other sources. We may also receive information about you if you use any other services we work with or the other services that are provided to you. We may receive information about you from other in professional bodies such as CQC and Social Services. We are also working closely with third parties (including, for example, NHS, sub-contractors in payment and delivery services) and may receive information about you from them.

How We Use Your Information

We use information held about you in the following ways:

  1. To contact you about the Services to be provided to you and to provide the Services to you;
  2. To contact you about the Services you have received, including asking you about your experience with our Company
  3. To administer the Services;
  4. To serve website content and advertisements to you;
  5. For statistical or survey purposes to improve the services to you.
  6. If you consent, to provide you with information about goods and services we feel may interest you.
  7. To share with other healthcare bodies such as CQC, Social Services, NHS and others where appropriate in healthcare.